Erzurum Airport (ERZ) Flight Compensation

Erzurum Airport (ERZ) serves one of Eastern Anatolia's main cities, with traffic rising in winter as visitors head to the Palandöken ski resort. It has regular domestic services to Istanbul and Ankara.

Harsh winter conditions can cause occasional delays and cancellations; but not every winter delay automatically counts as an extraordinary circumstance. Late-arriving aircraft, technical faults or planning issues can still create a right to compensation.

Flights to and from Erzurum Airport are covered by Turkey's SHY-YOLCU regulation, and EU261 can also apply on Europe-linked services. On eligible flights, compensation ranges from €250 to €600 by distance and can be claimed up to 3 years back.

Compensation by distance

0–1,500 km

€250

1,500–3,500 km

€400

3,500+ km

€600

If your flight at ERZ is delayed or cancelled

Note the cause and length of the delay; ask the airline for a written statement.
Keep your boarding pass, ticket and booking documents.
Use the care the airline must provide — meals, communication and accommodation where applicable. Accepting them does not waive your compensation.
Run a free 2-minute check with your flight details.