Flight Delay
If your flight arrived at its destination 3 or more hours late, you are entitled to between €250 and €600 depending on distance.
In Turkey, 1 in every 4 flights is delayed against schedule.
EC 261/2004 · SHY-YOLCU
Flight Delay and Cancellation Compensation
If your flight was disrupted, UçuşTazmin collects your compensation of up to €600 for you.
If your flight was delayed, cancelled, or you were denied boarding, you have a legal right to compensation. Just share your PNR — we handle everything else.
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Compensation Calculator
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Coverage
For Which Flight Disruptions Can You Claim Compensation?
In three core situations you are legally entitled to compensation. We assess every case under EC 261/2004 and the SHY-YOLCU regulation.
Flight Cancellation
If your flight was cancelled less than 14 days before departure, you can claim up to €600 in compensation on top of getting your ticket refunded.
Last year, more than 28 million flights were cancelled worldwide.
Denied Boarding (Overbooking)
If the airline denied you boarding due to overbooking, it is legally required to pay compensation immediately. Don't lose your rights.
Each year, more than 38 million passengers become eligible for overbooking compensation.
How It Works
Compensation Done in 3 Steps
All we need is two minutes of your time. Correspondence with the airline, the legal process and follow-up — that's all UçuşTazmin's job. You just wait for the compensation to land in your account.
STEP 1
Share your flight details
Flight date, flight number and PNR — just these three are enough. Our database checks your flight's status within seconds and tells you whether you're eligible for compensation.
STEP 2
We handle the airline for you
Our aviation law experts deal with the airline on your behalf. When necessary, we apply to the Turkish Civil Aviation Authority (SHGM) and Consumer Arbitration Committees to overcome even the toughest stalling tactics.
STEP 3
The money lands in your account
The moment the airline pays, we deduct our service fee and transfer the net amount directly to your IBAN. No upfront payment, no hidden costs.
Compensation Rates
How Flight Compensation Is Calculated by Distance
The legal compensation amount depends on your flight distance, not your ticket price. SHY-YOLCU and EC Regulation 261/2004 set three different compensation bands.
Amounts are set in accordance with Article 7 of EC Regulation 261/2004 and the SHY-YOLCU regulation.
Detailed Rates
Flight Compensation Table and Airline Coverage
See your compensation amount in detail by the type of problem you had and your airline. All amounts are per passenger.
Flight Compensation Amounts by Distance and Problem
On flights covered by EC 261/2004 and SHY-YOLCU, the type of problem does not directly affect the amount — what matters is the flight distance. All of the situations below can entitle you to up to €600.
| Flight Distance | 3+ Hour Delay | Flight Cancellation | Denied Boarding | Max. Amount |
|---|---|---|---|---|
| 0 – 1,500 km e.g. Istanbul → Athens, Izmir → Sofia | €250 | €250 + ticket refund | €250 | €250 |
| 1,500 – 3,500 km e.g. Istanbul → London, Ankara → Paris | €400 | €400 + ticket refund | €400 | €400 |
| Over 3,500 km e.g. Istanbul → New York, Istanbul → Tokyo | €600 | €600 + ticket refund | €600 | €600 |
Compensation Coverage of Airlines Flying from Turkey
You can claim compensation for disruptions on flights with the airlines below. EU-based airlines or airlines flying to the EU fall under EC 261/2004, and Turkish airlines additionally fall under SHY-YOLCU.
| Airline | Legal Coverage | Flight Type | Avg. Payout Time |
|---|---|---|---|
| Turkish Airlines | SHY-YOLCU + EC 261 | Domestic & international | 6 – 10 weeks |
| Pegasus Airlines | SHY-YOLCU + EC 261 | Domestic & international | 6 – 12 weeks |
| AnadoluJet | SHY-YOLCU | Mostly domestic | 8 – 12 weeks |
| SunExpress | SHY-YOLCU + EC 261 | Mainly international | 6 – 10 weeks |
| Lufthansa, Air France, KLM | EC 261/2004 | International | 4 – 8 weeks |
| Ryanair, easyJet, Wizz Air | EC 261/2004 | Low-cost intra-EU | 6 – 12 weeks |
| Emirates, Qatar Airways | EU arrivals only | Long haul | 8 – 14 weeks |
Compensation Claim Time Limits by Country
The window for retroactive compensation depends on the laws of the country where the flight took place. In Turkey and most European countries you can go back up to 3 years.
| Country / Region | Time Limit | Applicable Regulation |
|---|---|---|
| Turkey | 3 years | SHY-YOLCU |
| Germany, France, Italy, Spain | 3 years | EC 261/2004 |
| United Kingdom | 6 years | UK 261 |
| Netherlands, Belgium | 2 years | EC 261/2004 |
| Poland, Hungary | 1 year | EC 261/2004 |
Comparison
Why Go It Alone When You Could Use UçuşTazmin?
There are two paths. One has months of paperwork, written rejection letters citing "operational reasons," and lawyer fees. The other needs only your IBAN.
Applying with UçuşTazmin Recommended
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Fast and simple
Enter your flight details in 2 minutes, and we'll take it from there. No long forms, no piles of paperwork.
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Nothing out of your pocket
We work on a "no win, no fee" basis. Even if the case is rejected, we don't ask you for a penny.
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Expert aviation lawyers
We disprove airlines' "bad weather" or "technical fault" excuses with our global flight database.
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Transparent progress tracking
You're notified by email at every stage of your case. No surprises, no unexpected developments.
Applying on Your Own
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Complex regulations
Finding the right legal basis among SHY-YOLCU, EC 261 or the Montreal Convention — and applying correctly — is hard.
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Stalling tactics
Airlines go months without replying, ask for more documents, and may reject you in the end. Most passengers get worn out and give up.
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Court costs
If the airline rejects your claim, you have to pay lawyer fees and court costs upfront to file a lawsuit.
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Lack of transparency
Airlines don't tell you what stage your claim is at. Months of waiting with no reply and no way to follow up.
Passengers
Reviews From Our Passengers
We've managed the compensation process for thousands of passengers. All reviews are independent and verified.
10,000+ passengers got the compensation they deserved with UçuşTazmin.
4.8 / 5
based on 1,247 reviews
I struggled on my own for months. The airline kept rejecting me citing "operational reasons." I handed it to UçuşTazmin, and within 2 months €400 was in my account.
The process was transparent. When my flight was cancelled I had my ticket refunded, and I learned here that I was also entitled to compensation. They paid it out smoothly.
I just uploaded a photo of my boarding pass and did nothing else. They kept me informed by email at every stage. Very professional.
FAQ
Flight Compensation — Frequently Asked Questions
For detailed information about the process, security and your rights, see our trust page.
Airlines often reject individual claims with standard excuses. With our global flight database and expert legal team, we dismantle the airline's defence. On top of that, you pay nothing upfront — we only charge a service fee when we win.
To start the process, your flight number, flight date and PNR are enough. At later stages, you'll also upload your boarding pass or e-ticket to confirm that you boarded.
Yes. For family members or friends travelling under the same PNR, you can claim compensation for everyone in a single application by obtaining their consent (a letter of consent or power of attorney).
Yes, the time limit varies by country. In Turkey (SHY-YOLCU) and most European countries you can claim retroactively for up to 3 years of past flights. For UK flights this rises to up to 6 years.
No, nothing ever comes out of your pocket. If we don't win, we don't charge. When the compensation is collected, our service fee is deducted directly from that amount, and the remaining net sum is paid to your IBAN. You can find our transparent rate table on our trust page .